Publications

PUBLICATION ARCHIVES


Past Publications

Our founders are pioneers in the field of telecommunication bill auditing. These publications served as the definitive reference books when the telecom industry was rapidly growing, merging and changing to adapt to a digital age and ever increasing availability of the new Internet.

Telecommunications Expense Management: How to Audit Your Bills, Reduce Expenses and Negotiate Favorable Rates

Guidelines on how to increase telecom efficiency, service, and support while keeping costs low. It explains how to audit bills, negotiate contracts, and find the best long distance provider.

The Telecom Professional's Complete Guide to the Internet



A guide for telecom managers and IT executives to help them use the Web with precision, quickly locate the best sites for buying hardware and services, research Internet telephony, locate the best vendors, and more.

The Complete Guide To: Local & Long Distance Telephone Company Billing



Documents how billing errors occur and how customers routinely pay for such billing errors. It shows you how to review your bills, compare them with your tariffs and contracts to ensure charges are accurate, correct errors and determine whether or not refunds for past overcharges were received.
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